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3 Patient Engagement Tools to Boost Your Bottom Line

Patient Engagement Tools Drive Revenue from Your Existing Patient Base Turn customer care into sales by educating your existing patients about your full range of products and services. When you engage with patients more often, you not only increase their loyalty, but...

What are Chatbots?

Make more informed decisions when it comes to adding a chatbot to your website. See what different job functions bots can do, and maximize the return of your chosen chatbot.

Release Notes July 9: Multi-Step Guide Bot & Other Bot Updates, Auto-Reassignment on Chat Transfers

Hello SnapEngagers, our team has been working hard on updating our bot offering with some new and improved functionality. Please see this help article for more details, such as: the new multi-step Guide Bot: Guide Bot users can chain together up to 100 logical steps...

Live Chat Accessibility And The ADA

Digital accessibility means making the internet more welcoming and accessible to everyone, including those with disabilities. SnapEngage is committed to serving the needs of all types of demographics and delivering high-value conversations to our clients and our clients' users.

Improve Patient Acquisition Rate with Healthcare ROI Tools

Get your money’s worth from advertising campaigns by converting more patient leads from paid campaigns.

How SnapEngage Supports Inclusivity

As we face unprecedented waves of social and economic turbulence, I urge all of us to use this moment as an opportunity to inspire positive change in our communities and in ourselves.

Connectivity: SnapEngage’s Response To The COVID-19 Pandemic

Like many of you, we are closely monitoring the evolving COVID-19 pandemic. We have taken steps to ensure the safety of our teams, and have some helpful tips for other teams working remote.

Release Notes May 22nd: Bot API improvements, Analytics improvements, Bugfixes

Hello SnapEngagers, here is an update what the development team has been working on in the last weeks: Updates Bots We have removed the limit of 10 concurrent chats per Bot – this applies for the Bot API, Answer Bot and Guide Bot as well. Clients who configured...

Live Chat for Marketers: Examples and Use Cases to Try in 2020

Live chat for marketing is a secret weapon. Most marketers just haven’t figured it out yet. In the customer support world, live chat has been a breath of fresh air in the recent years. The need for personalized interactions seems higher than ever. Live chat has one of...

Resolve Client Questions Quickly With Answer Bot

The Answer Bot seamlessly supports clients with instant resolutions. It is customizable, can triage questions to other team members, and can work independently to answer many frequently asked questions.

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What are Chatbots?

What are Chatbots?

Make more informed decisions when it comes to adding a chatbot to your website. See what different job functions bots can do, and maximize the return of your chosen chatbot.

Live Chat Accessibility And The ADA

Live Chat Accessibility And The ADA

Digital accessibility means making the internet more welcoming and accessible to everyone, including those with disabilities. SnapEngage is committed to serving the needs of all types of demographics and delivering high-value conversations to our clients and our clients’ users.

HIPAA-Compliant SMS Opens New Markets

HIPAA-Compliant SMS Opens New Markets

Extend Your Reach and Efficiency with HIPAA-Compliant Messaging HIPAA-compliant SMS offers benefits to healthcare organizations across the board — from new patient acquisition and care to administrative and marketing. Text messaging is increasingly becoming the...

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