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No one likes waiting in line, but that doesn’t mean it has to be a bad experience. This ethos doesn’t only apply to physical lines, but also online chat queues on your website. When visitors attempt to enter a chat with your agent, however, they may be greeted with...
When automation and work are mentioned in the same breath, there is usually some anxiety over whether or not robots are coming for your livelihood. However, if it’s chatbots that make you nervous, you can rest easy. Whichever industry you work in, chatbot automation...
Marketers are acutely aware that much of their success, for better or worse, is measured by the number of MQLs they generate. Marketing CRMs, such as the popular HubSpot, are essential tools for MQL generation initiatives. However, what can be often overlooked is the...
TeamSupport and SnapEngage combination helps companies deliver better post-sales support to customers, increase customer retention, and improve customer engagement. DALLAS — May 20, 2021 /PRNewswire/ — TeamSupport, the award-winning B2B customer support...
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