SnapEngage Enterprise Live Chat
Improving customer satisfaction is a tricky business for customer support and success teams alike. Sometimes perceived improvements do too little, or often they do too much, going beyond what improvements were necessary and creating a whole new slate of issues. ...
Companies spend millions of dollars annually in attempts to remove internal silos and improve communication and collaboration. But these same companies also enable and fund separate and frequently unintegrated technology stacks creating those same operational silos –...
From our Playbook Let’s look at how to design Legal as a Service for law firms to generate low-overhead revenue from a more diverse client base. Firms might consider a pre-paid legal services type of membership model. This model offers clients different...
Quick answers are in more demand than ever — especially from organizations that can affect their financial wellbeing. In today’s digital economy, if an organization can’t deliver the solutions consumers need immediately, they will seek out other options....
It’s not only easy to integrate SnapEngage live chat with your CRM, it’s our bread and butter. You can manage all interactions with prospects, leads, and existing clients, with live chat CRM integration. Control the customer funnel by capturing the most relevant...
In the digital space — speed, responsiveness, and instant access to data — are all necessities for driving revenue. To prevent losing frustrated customers to your competition, silos must be eliminated and customer data unified into a singular, cohesive structure. An...