Live chat for marketing is a secret weapon. Most marketers just haven’t figured it out yet. In the customer support world, live chat has been a breath of fresh air in the recent years. The need for personalized interactions seems higher than ever. Live chat has one of...
Required social distancing has redefined remote work. For some, it’s an easy transition and for others, it’s requiring total transformation. SnapEngage is a global organization. We’ve learned a lot about remote work along the way and would like to share some of those lessons with the world.
The impact of Coronavirus on businesses has been unprecedented. Daily life is changing quickly. Live chat and bots help businesses stay afloat.
The patient journey doesn’t begin and end with an office visit. Ongoing care means accessible and effective communication. Adopt HIPAA-compliant live chat to anticipate patients’ needs and personalize their experience.
This Compliance Checklist will walk you through the more critical aspects of the HIPAA so that you can determine what areas your organization needs to work on to get in HIPAA compliance.
Get C-suite on board with CCPA and GDPR data privacy laws. Four tips to educate your internal team to gain executive support for your data governance plan.