Best Practices

Cost-Effective Digital Transformation in 2021

Cost-Effective Digital Transformation in 2021

In 2021, companies that continue to underestimate the need for technical and culture change will find it difficult to compete — let alone survive. The pressure placed on enterprises by the pandemic to move more business processes online has made cost-effective digital...

Upcoming Webinar: State of Chat 2021

What’s your strategy for the new year? SnapEngage has always been centrally focused on the feedback and needs of our clients. We solicit this feedback in many forms. In 2020 we ran an extensive “state of chat” survey to better understand our clients’ strategic needs...