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SnapEngage

SnapEngage Enterprise Live Chat

  • Solutions
    • Sales
      Capture, qualify, and convert more leads.
    • Customer Service
      Transform your customer engagement experience.
    • Healthcare
      Chat with patients in a HIPAA-compliant way.
    • Ready to get started?
      Launch your SnapEngage experience today.
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  • Platform
    • Integrations
      Integrate SnapEngage with your CRM or help desk.
    • Omnichannel
      Connect with visitors wherever they are.
    • Security & Privacy
      Keep your business secure, private, and compliant.
    • Reporting & Analytics
      Make data-driven decisions and optimize live chat ROI.
    • Design Studio
      Seamlessly match your brand.
    • Not sure which plan is right for you?
      We offer a variety of plans and features to meet your unique needs.
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  • Services
  • Resources
    • Blog
      Read our customer engagement tips and best practices.
    • Company
      Learn more about the humans behind SnapEngage.
    • Help Center
      View our library of product support articles.
    • Partnerships
      Incorporate the benefits of chat into your client offering.
    • Careers
      Help us transform the way people communicate.
    • Have some questions?
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Deliver exceptional customer experiences

Our powerful live chat and chatbot solutions handle business complexity with ease. Capture more leads, reduce costs, and skyrocket customer satisfaction.

Why it works         View plans

Amplify your sales

Enable your sales team to engage, qualify and convert more leads! Our responsive, goal-driven live chat empowers qualified leads to take the next step and convert.

Real-world sales results

Using our conversation platform, our sales clients are able to engage with customers in a more efficient, incredibly conversion-friendly way.

0%

increase in Q/Q growth

0%

chat-to-opportunity rate average

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Retain more customers

SnapEngage boosts customer satisfaction and reduces your cost-per-interaction.

Real-world support results

SnapEngage allows our support clients to deliver answers to their customers need in way that provides immediate satisfaction and improved CSAT!

0%

increase in CSAT after enabling Tweet-to-Chat

0%

reduction in email volume

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Engage smarter

Adaptable and intelligently designed, our live chat platform features:

Automation

  • Get started right out of the box, or customize your workflow with mapping and unlimited fields.
  • Automatically synchronize leads and contacts with your CRM or help desk.
  • Proactively engage leads based on advanced rules and triggers, or use our bot technology to provide immediate responses when live agents aren’t available.

Omnichannel Experience

  • Engage with prospects wherever they are! SnapEngage integrates with SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, WeChat, and Zalo.

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Client Success

  • Our award-winning technical support team is there for you every step of the way! We’ll partner with you to ensure successful implementation, making sure you and your team are getting the most out of everything we offer.
  • Ongoing client success reviews give you access to our expertise, ensuring you’re achieving your business goals with SnapEngage.

Custom
Design

HIPAA
Compliance

Reporting and
Analytics

Security and
Privacy

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Transform your customer engagement

Partner with our team and get started with live chat! Let us show you the difference our conversation platform can make in converting leads, retaining customers, and driving success for your business.

Find out how

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