Custom-made pricing to fit your needs
Engage, convert, and retain more customers with personalized solutions for your business.
ESSENTIALS
From $16/user/month
Minimum 3 users, billed annually
Everything you need to get started
Most Popular
PROFESSIONAL
From $26/user/month
Minimum 3 users, billed annually
For your growing team
ENTERPRISE
From $36/user/month
Minimum 5 users, billed annually
Take your engagement to the next level
Additional user licenses available for purchase on all plans.
Integrate with Your Workflows
SnapEngage integrates with many CRMs and Help Desks for seamless operations
| Essentials | Professional | Enterprise | |
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SnapEngage Integration API |
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Zendesk |
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Help Scout |
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JIRA |
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Salesforce Desk |
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HubSpot |
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Salesforce |
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MS Dynamics Cloud |
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Integration Custom Data Mapping |
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MS Dynamics On-Premise |
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SAP C4C |
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Manage Conversations from Multiple Channels
Omnichannel solutions optimize engagement with visitors wherever they are
| Essentials | Professional | Enterprise | |
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Facebook Messenger |
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Tweet-to-Chat via Hootsuite |
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Zalo |
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SMS-to-Chat |
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1 Number Included |
Comply with Your Security Requirements
We offer advanced security, privacy, and compliance options
| Essentials | Professional | Enterprise | |
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End-to-End Encryption (SSL) |
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Data At Rest Encryption |
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GDPR-Compliant Chat |
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Secure Data Transfer |
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Single Sign-On (SSO) |
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Additional Security Settings |
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HIPAA Compliance
Engage with patients and website visitors in accordance with HIPAA guidelines
| Essentials | Professional | Enterprise | |
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HIPAA-Compliant Chat |
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Third-Party Certification |
Included with HIPAA Option |
Included with HIPAA Option |
Included with HIPAA Option |
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Security Audit Logs |
Included with HIPAA Option |
Included with HIPAA Option |
Included with HIPAA Option |
Meet Your Legal Requirements
SnapEngage makes it easy to comply with your organization’s legal policies
| Essentials | Professional | Enterprise | |
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SLA (Uptime) |
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Service Agreement (MSA) |
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Achieve Your Business Goals
Our professional services get you set up quickly and ensure long-term success
| Essentials | Professional | Enterprise | |
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Group Onboarding Assistance |
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Team-Specific Onboarding and Training |
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Client Success Manager |
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Maximize Sales and Support Teams
Our solution is built for teams and scales easily
| Essentials | Professional | Enterprise | |
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Admin License(s) Included |
1 |
1 |
3 |
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Widgets Included |
3 |
5 |
1 Included per Agent |
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Hours of Operation |
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Priority Tiers |
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Team Capacity Reporting |
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Labels |
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Routing By Tag |
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Agent Status API |
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Agent Sub-Status |
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Optimize Your Engagement
Engage with more visitors, qualify and convert more leads, and increase customer satisfaction
| Essentials | Professional | Enterprise | |
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Call Me (Click-to-Call) |
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Remove SnapEngage Branding |
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Match Your Brand |
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Canned Responses |
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Pre-Chat and Offline Forms |
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Page Redirect |
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File Exchange |
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Chat Transfers |
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Team Chat |
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Proactive Chat |
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Post-Chat Surveys |
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Info-Capture Bot |
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Unlimited Conversations |
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Not sure which solution will benefit you the most? Let us help!
