Live Chat CRM & Help Desk Integrations

Integrations and Automation

SnapEngage easily integrates with your existing workflows and helps you get your job done.

View case details, owner, notes, activities and more to ensure a holistic view of clients and leads.

Easily create new leads and attach chat transcripts and more to maximize your marketing efforts and close more deals.

All live chat data flows into SAP C4C, providing all the information you need to be agile with sales and support.

By integrating with Zendesk, all your chats are stored directly in Zendesk along with detailed debug information and chat transcripts.

Basecamp and SnapEngage work in tandem to help you receive screenshots of problems, plus feedback and debug details from your website visitors.

Use live chat contact and transcript data to optimize your marketing tactics and close more deals.

Use live chat transcript data and contact details to easily personalize your marketing campaigns and turn leads into customers.

Data from live and offline chats flows easily into Help Scout’s help desk and keeps your team on the same page.

By integrating chat with Jira, your teams receive detailed feedback and debug information from your users, plus a screen capture of the issue.

Combine SnapEngage live chat transcripts with Top Desk to easily manage and close more support tickets.

As you chat with your website visitors, SnapEngage retrieves detailed contact information from UserVoice so you always know who you’re talking to.