Adaptable and intelligently designed, our live chat platform features:
Omnichannel Chat Solution
SnapEngage allows you to engage with prospects right where they are through mobile-optimized chat, SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, WeChat, and Zalo integrations.
Unlimited Proactive Messaging
Proactive, rules-based chat invitations automatically target your most qualified leads at opportune moments, allowing you to connect with your interested prospects at exactly the right time.
Integrate with Your CRM
SnapEngage’s CRM integrations are easier to set up and more customizable than anyone else’s. Custom mapping creates a more efficient, higher-quality experience and unifies your existing sales workflow. SnapEngage automatically fetches lead and contact information from your CRM, and seamlessly connects with Salesforce, MS Dynamics, HubSpot, and SAP.
Implementation & Tuning Services
Let our specialists guide you through implementation and ensure you get SnapEngage up and running quickly. Our managed services option helps you optimize your chat sales initiatives.
Chatbot for Lead Capture
Capture more leads! Even when you’re not available, our chatbot can answer common questions, take your website visitor’s information, and make sure they feel taken care of, ensuring you won’t miss out on any sales opportunities.
Reporting & Analytics
Use Visitor Information reports to better understand your leads and make smarter, more efficient sales. Track agent performance, see how your leads are finding you, and more.