Chatbots

Live Chat Myths Debunked

Live Chat Myths Debunked

Conversations are the backbone of great customer relationships. When you build conversations online via live chat, you create a personal connection that drives positive metrics across the board – from increased conversions and revenue to improved CSAT. That said, live...

Will Chatbot Automation Take My Job?

Will Chatbot Automation Take My Job?

When automation and work are mentioned in the same breath, there is usually some anxiety over whether or not robots are coming for your livelihood. However, if it’s chatbots that make you nervous, you can rest easy. Whichever industry you work in, chatbot automation...