Chatbots

Improving Customer Experiences with Automation

Improving Customer Experiences with Automation

Blog Highlights 47% of business and individual consumers will leave a brand after a poor customer experience, costing global businesses nearly $100 billion each year Companies are spending thousands annually on per-employee training but struggle with hiring...

The Future of Bots and Why They’re Here to Stay

The Future of Bots and Why They’re Here to Stay

Today’s consumers are used to the speed, convenience, and accessible 24-hour service they’ve come to expect from chatbots. Competitive enterprises have learned to take advantage of chatbots for the highly valuable user data that helps them understand their customers...