New Features

Request Email Transcript + End Chat Delay: A Powerful Duo for Lead Capture and Improved CSAT

Request Email Transcript + End Chat Delay: A Powerful Duo for Lead Capture and Improved CSAT

We are always looking for ways to improve the visitor experience while providing new lead generation and customer satisfaction tools for our clients. Learn more about closing the feedback loop with clients and prospects using our Request Email Transcript and End Chat Delay features – they can make all the difference for your business.

Don’t leave your clients hanging with the Auto Responder!

Don’t leave your clients hanging with the Auto Responder!

Take advantage of every chat tool at your disposal to achieve your goals and provide the best client experience for your website visitors. Use the Auto Responder to connect to clients quicker while simultaneously delighting your site visitors and chat agents. Embrace the power of your brand voice by setting a clear and consistent message across all teams.