We understand the importance of powerful software services as well as essential chat solutions, and that’s why SnapEngage provides a totally upgraded and new SAP integration, providing the most trusted, vigorous, and comprehensive native live chat integration with the...
Guide Bot Improvements and Automation Examples to Try in 2021
Our biggest goal of 2020 was streamlining communication through automation and chatbots. In doing so, we released a completely new suite of chatbots, including Answer Bot for frequently-asked-questions, Guide Bot for routing, and the Chatbot API for custom solutions....
International Audiences Are Now Within Reach With Auto-Translate
Becoming an international player in the market is no longer out of reach. Now you can communicate with potential prospects and clients from around the world using Auto-Translation chat. Boost your CSAT and NPS by speaking your client’s language, and start connecting with more visitors.
What are Chatbots?
Make more informed decisions when it comes to adding a chatbot to your website. See what different job functions bots can do, and maximize the return of your chosen chatbot.
Resolve Client Questions Quickly With Answer Bot
The Answer Bot seamlessly supports clients with instant resolutions. It is customizable, can triage questions to other team members, and can work independently to answer many frequently asked questions.
Request Email Transcript + End Chat Delay: A Powerful Duo for Lead Capture and Improved CSAT
We are always looking for ways to improve the visitor experience while providing new lead generation and customer satisfaction tools for our clients. Learn more about closing the feedback loop with clients and prospects using our Request Email Transcript and End Chat Delay features – they can make all the difference for your business.