If you manage a conversational technology platform, you know how difficult it can be to tie ROI back to the platform. You constantly need to prove why a messaging solution is worth the time, effort, and budget. Great conversational technology integrates across many...
Digital accessibility means making the internet more welcoming and accessible to everyone, including those with disabilities. SnapEngage is committed to serving the needs of all types of demographics and delivering high-value conversations to our clients and our clients’ users.
As we face unprecedented waves of social and economic turbulence, I urge all of us to use this moment as an opportunity to inspire positive change in our communities and in ourselves.
Like many of you, we are closely monitoring the evolving COVID-19 pandemic. We have taken steps to ensure the safety of our teams, and have some helpful tips for other teams working remote.
The impact of Coronavirus on businesses has been unprecedented. Daily life is changing quickly. Live chat and bots help businesses stay afloat.
Join us in welcoming the newest addition to our chatbot offering. Dip your toes into Artificial Intelligence and the concept of 24/7 customer experience using the Chatbot API. We start with the basics surrounding API’s and chatbots to provide a seamless brand experience between chatbots, humans, and everything in between.