SnapEngage Chat Now Mobile Optimized

mobile notification

As we all know, mobile devices are taking over the world. A few statistics to whet your appetite:

  • 91% of all people on earth have a mobile phone
  • 50% of mobile phone users, use mobile as their primary means of browsing the web
  • 72% of tablet owners purchase via their tablets each week

That’s a bunch of impressive numbers which should resonate with anyone reading this… especially since there’s a high probability that you’re reading this on a mobile device yourself. (If you detach the laptop from the power cord that makes it mobile right? Just don’t want anyone to feel left out.)

So what has SnapEngage been doing to address this mountain of data? We have been secretly working away in our laboratory hidden on an unnamed South Pacific island beneath an active volcano. The combination of liquid-hot magma and brilliant minds at work has produced something rather magical; a fully optimized chat experience for your mobile visitors! Continue reading “SnapEngage Chat Now Mobile Optimized”

Announcing New Advanced Proactive Live Chat

ProactiveV2ChatboxProactive chat is an excellent way to get your visitor’s attention when they come to your website and creates a wonderful opportunity for engagement. SnapEngage has always made a proactive chat feature available but we knew we could always improve upon it so that is why we are releasing our new Advanced Proactive Chat! With the advanced settings available now you are no longer limited to simply launching chat via time on page or having to code something up to launch a proactive programatically (those options still exists of course!). Continue reading “Announcing New Advanced Proactive Live Chat”