The new SnapEngage Design Studio features powerful, innovative new design tools to fully customize the user experience and allows chat to act as a seamless extension of your brand.
Announcements
The Benefits of Emojis In Live Chat
September 29, 2016 Improved emoji support for SnapEngage clients and visitors We’re excited to announce that we recently added expanded emoji support to our live chat interface on both the client and visitor sides. So, now, whether you’re chatting with...
New and Improved API Key Access
A More Accessible Live Chat API While we strive to meet the demands of all of our users, there is no one-size-fits-all solution when it comes to software development… BUT we still want to help see all of your out-of-the-box ideas to fruition, which is why we...
SnapEngage Named Colorado Companies to Watch Winner
SnapEngage Recognized Among Top 50 Second Stage Companies in Colorado We’re excited and honored to announce that SnapEngage has been named a 2016 Colorado Company to Watch. Colorado Companies to Watch honors second stage companies that develop valuable products...
New and Improved Live Chat Analytics
More intuitive display and additional agent performance reporting These days, every strategic decision is a result of how we interpret data, which is why we have made some recent enhancements to your Live Chat Analytics. These updates include more user-friendly...
Introducing: Chat Portal Widget Switcher
As an super star agent, it’s not uncommon to be assigned to multiple widgets such as sales and support and to have those widgets configured to use different integrations, like Salesforce and UserVoice. So what do you do when a sales chat actually turns out to be...