Interested in providing stellar customer support? Of course you are! We’re always seeking new ways to help you help your customers, and today we have an announcement that is sure to delight everyone: the SnapEngage App is now available in Hootsuite! In a nutshell, the...
Announcements
Introduction to our New Security Settings
Published on: Oct 21, 2014 Nothing can bring a real sense of security except true love. We do love you, for sure, but in a world of complex threats we want to, tangibly, offer you a secure service as well. That is why we’re proudly introducing our new Security...
Announcing Our New Integration with Hubspot
SnapEngage is proud to announce a fully-certified Hubspot integration! Track your live chat leads directly within Hubspot’s all-inclusive marketing software.
Introduction to our Shiny New Analytics
If you’ve been with us for a while, hopefully you’ve made good use of our Reports system to monitor and improve both your live chat activity and chat agent performance. We know that actionable data is vital for improving both your business and your...
New Feature: Sneak Peek for chat
Wouldn’t it be great if you could read your visitor’s minds? Get a glimpse into their questions and thought process before they send you a question? Just a little peek so you can work on having the best answer in the world prepared and look super...
SnapEngage Chat Now Mobile Optimized
As we all know, mobile devices are taking over the world. A few statistics to whet your appetite: 91% of all people on earth have a mobile phone 50% of mobile phone users, use mobile as their primary means of browsing the web 72% of tablet owners purchase via their...