Quick answers are in more demand than ever — especially from organizations that can affect their financial wellbeing. In today’s digital economy, if an organization can’t deliver the solutions consumers need immediately, they will seek out other options....
Best Practices
Hidden Perks in Your Live Chat CRM Integration
It’s not only easy to integrate SnapEngage live chat with your CRM, it’s our bread and butter. You can manage all interactions with prospects, leads, and existing clients, with live chat CRM integration. Control the customer funnel by capturing the most relevant...
SnapEngage with SAP for a Winning Customer-Centric Strategy
In the digital space — speed, responsiveness, and instant access to data — are all necessities for driving revenue. To prevent losing frustrated customers to your competition, silos must be eliminated and customer data unified into a singular, cohesive structure. An...
What Our New and Improved SAP Integration Does for Your Brand
We understand the importance of powerful software services as well as essential chat solutions, and that’s why SnapEngage provides a totally upgraded and new SAP integration, providing the most trusted, vigorous, and comprehensive native live chat integration with the...
6 Tips to Maximize Live Chat ROI
It’s no secret that today’s business landscape is saturated with competition. Rival companies struggle to differentiate themselves as they vie for the fleeting attention of prospects. Many companies across a diverse set of industries have turned to live chat software...
How to Improve Patient Satisfaction
Patient satisfaction — the bread butter of any healthcare organization. It’s elusive, coveted, and seriously necessary. When you know how to improve patient satisfaction, brand loyalty and referrals skyrocket. A primary tenant of any healthcare organization,...