Sales Solutions

Double Your Results: How to Leverage Both Proactive Live Chat and Reactive Chat

Double Your Results: How to Leverage Both Proactive Live Chat and Reactive Chat

Adding live chat to your website is a great way to have higher quality and more frequent client and site visitor interactions. Our Client Success Manager, Mary, has had many conversations with clients about maximizing their chat strategy. A proactive chat strategy combined with reactive chat agent training is a great way to use chat to communicate effectively. Read the full article to learn more.

Don’t leave your clients hanging with the Auto Responder!

Don’t leave your clients hanging with the Auto Responder!

Take advantage of every chat tool at your disposal to achieve your goals and provide the best client experience for your website visitors. Use the Auto Responder to connect to clients quicker while simultaneously delighting your site visitors and chat agents. Embrace the power of your brand voice by setting a clear and consistent message across all teams.