Messaging and Live Chat for B2B Customer Support
HIPAA Compliant Digital Healthcare in the Demand Economy 96% of Americans own a smartphone and are accustomed to the immediacy of the demand economy. Healthcare is no exception. Consumers will expect to communicate in real-time with primary care physicians and...
Covid-19 created simultaneous challenges and opportunities for manufacturers. On one hand, the second quarter of 2020 saw an 11.1% drop in global manufacturing output. At the same time though, demand for online goods increased dramatically, leading some large...
For early-stage SaaS startups, a well-calculated growth strategy is critical. One tried-and-true plan to turn existing customers into larger, more meaningful accounts is “land and expand”. The land and expand approach helps break the barriers to entry that prevent...
Sales chat technology has the potential to increase conversions and help you scale your brand. Adapting a sales chat strategy to your brand will result in a growing customer base – if you capitalize on what chat can do for you. Beyond training the right sales agents,...
Empower your sales team using this easy step; proactive chat. Use timely and relevant conversation starters as an invitation to site visitors, and start taking more control of conversations from the beginning.
Optimize customer experience and create tailored customer experiences by following these tips from SnapEngage Client Success Manager, Leor. Focus on what account administrators can do to set client success and sales teams up for success.