Messaging and Live Chat for B2B Customer Support
The nature of patient engagement is always changing. This was true before the arrival of the Covid-19 pandemic, which accelerated the trend to lightspeed. As is true in most sectors now, digital immediacy not only dominates in the healthcare industry, but it has...
Patient satisfaction — the bread butter of any healthcare organization. It’s elusive, coveted, and seriously necessary. When you know how to improve patient satisfaction, brand loyalty and referrals skyrocket. A primary tenant of any healthcare organization,...
HIPAA Compliant Digital Healthcare in the Demand Economy 96% of Americans own a smartphone and are accustomed to the immediacy of the demand economy. Healthcare is no exception. Consumers will expect to communicate in real-time with primary care physicians and...
SMS texting makes it easy and convenient for physicians and healthcare staff to communicate. It also drives patient engagement and improves operational and administrative efficiencies. But how safe is it? Is SMS texting HIPAA compliant? HIPAA rules don’t explicitly...
3 Easy Tools to Capture Patient Lead Data and Increase Healthcare Conversions Forms can capture high-value healthcare leads, but in this era of attention scarcity, people generally dislike filling them out. If pages with forms turn visitors off, it could result in...
Extend Your Reach and Efficiency with HIPAA Compliant SMS Messaging HIPAA compliant SMS offers benefits to healthcare organizations across the board — from new patient acquisition and care to administrative and marketing. Text messaging is increasingly becoming the...