Messaging and Live Chat for B2B Customer Support
What constitutes an exceptional client interaction? We’re diving into the nitty-gritty details that can make or break a client experience. Use these tips to get all of your chat agents on the same etiquette page in regards to language, tone, response times, client interactions, and more.
College marketers and admissions staff need to adopt innovative solutions to more effectively engage with a new generation of applicants. Colleges can use chat conversation technologies to increase admissions rates, streamline the online application process, connect with students in the channels they frequent, and reinforce branding.
As technological advancements continue to infuse and transform every facet of society, the healthcare industry is no exception. While some may argue that healthcare technology adoption has been too sluggish at times, consumers, patients, and providers alike can all be thankful that a rapidly changing landscape solidifies the need for HIPAA compliant technology solutions in 2017 and beyond.
Out of sight, out of mind? Written by Jasmin Rosenboom, SnapEngage Sales With contributions from Kent Riggs, SnapEngage Sales The best teams are happy, motivated, and productive. They get there by being connected, consistent, and using clear internal communication....
Navigating Sales with Help from Hitch Contributed by Kent Riggs, SnapEngage Sales In this blog post I’m going to teach you how to be Will Smith. Ok, not actually Will Smith… but his character in the movie Hitch. If you happened to catch this 2005 flick...
Maximize Your Holiday Sales Potential The holidays are upon us, and for some of you, that means crunch time! As the e-commerce frenzy gets underway, shoppers will be looking for speed, convenience and service while they seek out the perfect gifts for their loved ones....