How Hootsuite elevated and streamlined their customer support with SnapEngage Live Chat This case study tells the story of how one SnapEngage client was able to dramatically increase their customer satisfaction and efficiency alongside exponential growth in support...
Customer Stories
Case Study: Tipsy Elves
Tipsy Elves Leverages Live Chat for Ugly Christmas Sweater Market We talked to Evan Mendelsohn, co-founder of Tipsy Elves, about how live chat has measurably increased conversion opportunities and organizational efficiencies during their busy sales seasons. For the...
Case Study: U.S. Patriot Tactical
How One SnapEngage Client is Using SMS-to-Chat U.S. Patriot Tactical is the nation’s largest off post military retailer for boots, uniforms, bags and gear. Processing thousands of transactions every day through their retail and online stores, customer service is...
Case Study: Agility Recovery
Live chat offers immediacy and builds trust. When disaster strikes, businesses trust Agility Recovery to get them back up and running. Agility Recovery helps organizations recover operations after a disaster like a hurricane, flood, fire, or even a burst water pipe....