• Supervisor Beta:Disabled the whisper input area for Recent chats.
• Added the ability for users to scroll and view extra-long images in the chat window
• Supervisor Beta: Added the ability for supervisors to claim/transfer a chat to themselves.
• Supervisor Beta: Added whisper message count indicator to the agent Hub “Live” view column to make it easier for agents to see when a supervisor has sent a whisper message to them.
• Supervisor Beta: Added the ability for agents to toggle between “Whisper” and “Reply” mode.
• Added the ability to use the Provisioning API to set hours of operation for a widget.
• Supervisor Beta: Addressed a bug experienced by Supervisor Early Access participants where the whisper functionality did not function properly during specific conversations.
• Integrations: Addressed a bug where the HubSpot custom mapping was not sending data properly.