SnapEngage Live chat helps you to sell better and help your customer faster.
By integrating SnapEngage with SAP Business ByDesign, all your live chat and offline conversations are stored directly in SAP, so you will always know who you are talking to and what was said.
No programming required, just enter your SAP account information into SnapEngage and you’re ready to go.
SnapEngage automatically receives contact information from ByDesign at the beginning of a new chat:
ByDesign lead communication automatically created by SnapEngage.