Experts in chat + experts in support = customer success.
SnapEngage has joined forces with TeamSupport. We invite you to join us on our next chapter as we build the future of client engagement.
Learn more.
Amplify your sales
Enable your sales team to engage, qualify and convert more leads! Our responsive, goal-driven live chat empowers qualified leads to take the next step and convert.
Real-world sales results
Using our conversation platform, our sales clients are able to engage with customers in a more efficient, incredibly conversion-friendly way.
0%chat-to-opportunity rate average
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Retain more customers
SnapEngage boosts customer satisfaction and reduces your cost-per-interaction.
Real-world support results
SnapEngage allows our support clients to deliver answers to their customer’s needs in a way that provides immediate satisfaction and improved CSAT!
0%increase in CSAT after enabling Tweet-to-Chat
0%reduction in email volume
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Engage smarter
Adaptable and intelligently designed, our live chat platform features:
Automation
- Get started right out of the box, or customize your workflow with mapping and unlimited fields.
- Automatically synchronize leads and contacts with your CRM or help desk.
- Proactively engage leads based on advanced rules and triggers, or use our bot technology to provide immediate responses when live agents aren’t available.
- Various bots available: Info-Capture Bot, Guide Bot, Answer Bot, Bot API
Omnichannel Experience
- Engage with prospects wherever they are! SnapEngage integrates with SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, and WeChat.
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Client Success
- Our award-winning technical support team is there for you every step of the way! We’ll partner with you to ensure successful implementation, making sure you and your team are getting the most out of everything we offer.
- Ongoing client success reviews give you access to our expertise, ensuring you’re achieving your business goals with SnapEngage.
Explore Platform
Add live chat, bots, and more
Transform your customer engagement with our award winning conversational platform. Drive lead conversion, retention, and customer satisfaction.
Find out how
