For this week we made the following changes:
- Improved the messaging to the agent when they are disconnected from the Chat Portal.
- Improved proactive chat rule processing when certain characters are used.
- A new privacy option was added to not show the history of past chats with the same visitor to agents within the Chat Portal.
- Various visitor side performance enhancements.
- Fixed an issue where the feedback link (“Pre-chat / Offline form options”) checkbox in the Settings -> Option tab wasn’t always showing as selected.