Week of July 11th 2016 Release Notes: Team Chat history and Configurable Messages

Hello Fellow Chatters,

Over the past week we’ve made the following changes:

  • Fixed an issue where duplicate messages could be show when scrolling back through Team Chat history.
  • Fixed an issue where the configurable “Just a moment…” message wasn’t being used for chats going in to a queue.
  • Fixed an issue where SAP logo could sometimes be shown in place of other integration logo in the Chat Portal and Logs page.
  • Improved the visual feedback when adding and removing agents and admins in the Admin Dashboard.
  • Updated the Admin Dashboard Integrations page to show that we connect to Desk.com using https.

Cheers!