February 18th Release Note: Chat Portal pasting of images

Hello fellow chatters,

As of today you can now paste images directly into team and visitor chats. All you need to do is simply:

1. Copy the image you want to share to the clipboard:

live chat software

(In this screenshot we’re Jing to grab a screenshot)


2. Pasting the image into the chat using Ctrl+V (on Windows) or Cmd+V (on OS X):
live chat app

This will show a preview of the image before uploading it.


3. Once the Upload button is clicked on the image will now be shown directly in the chat:

live chat software


(Sorry, Internet Explorer and Firefox users, this is currently only available to agents that are using Google Chrome. If you’d like to be notified of when this is available for other browsers please let us know.)