Bots + Humans: Leveraging AI to Deliver Efficient, Powerful Customer Experience

On Demand Webinar

Previously Aired Wednesday, July 29, 2020 from 10-10:30am MT

Bots and AI have been around a long time, but only very recently has the reality started to match the hype. In this webinar, we’ll talk about ways to leverage AI and automation to maximize efficiency while improving customer experience.

Agenda:

  • A survey of the AI landscape and what’s to come
  • Deflection and self-service
  • Workflow automation
  • …and more!

Our Presenters

Michael Ball-Marian
Director of Product

Kathleen Perkins
Client Success Team Lead