We are very pleased to announce our newest integration with SAP and specifically the SAP Business ByDesign CRM. For those of you unfamiliar with SAP Business ByDesign and the SAP family of “Line of Business” applications, feel free to pop on over to the SAP Insider to learn more: “End-to-End Business Processes in the Cloud – A Tour of Today’sBusiness ByDesign” for some background that explains the solution.
Current SAP Business ByDesign customers can subscribe to SnapEngage from the SAP Store. Configuring the integration is easily done by logging into your account and heading right over to the Set Destination Tab, then click on the SAP logo. Once you input your credentials you will be all set to start sending your chats directly to ByDesign as well as knowing more about your visitor when they come to chat with you.
As always we love to hear from you, please leave any comments or questions below or hit us up on chat. We are super excited to be the first cloud App from Google App Engine available for licensing on the SAP Store.