Live Chat Webinars
Register for SnapEngage’s educational live webinars to explore chat best practices from our industry experts. If the live webinar has passed, no worries, we offer all webinars on-demand.
Multi-Node Guide Bot: Deliver Customers to the Right Solution Quickly
Wednesday, August 12, 2020 from 11-11:30am MT
Explore multi-node chatbot solutions that will help get your website visitors the fastest service you can offer. Register now!
Answer Bot: A Flexible Way to Answer Customers’ Questions Quickly
Answer Bot: Frontline expert or reliable backup option? The choice is yours. Let human agents resolve complex challenges, bots will take care of the rest.
Bots + Humans: Leveraging AI to Deliver Efficient, Powerful Customer Experience
In this webinar, we’ll talk about ways to leverage AI and automation to maximize efficiency while improving customer experience.
Intro to Chatbots
July is Bot Month at SnapEngage. During this introductory session we’ll review our updated strategic chatbots and how they can help improve customer satisfaction.
SnapEngage Admin Training
Preview the SnapEngage admin dashboard. Stay up-to-date on feature releases for updated account settings. Watch our On-Demand Webinar to learn more.
Chat Agent Training
Catch up on new agent features as well as best practices on navigating the Hub and chat agent commands. Join our On-Demand Webinar to learn more.
SnapEngage and Accessibility
We have built the SnapEngage visitor chat experience to comply with Web Accessibility Guidelines (level AA). Watch our webinar to learn more.
Connect SnapEngage and Salesforce
Integrate SnapEngage with Salesforce to streamline communication and take customer relationships to the next level.
Answer Bot 101
Learn how any website can become a knowledge base so you can quickly deploy a customized chatbot experience.
How Live Chat Can Grow Your Business
Live chat is more than staffing your website. Chat is a way to bring meaningful support to clients and prospects all the way through the customer journey. Make every conversation count.