Release Note June 14th: Send Button on the Chat Box


Hello SnapEngagers,

we have enabled a new Send Button option for the Design Studio chat box:

While most visitors are fine with the common option to just hit Enter to send, for some demographics having an icon is a more convenient way to start the chat.

You can enable and configure the color for the icon in your Design Studio -> Chat Box -> Message Input settings:

If you have any questions or comments regarding this new option please reach out to us!

Other Updates & Resolved Issues


  • We have updated the keyboard shortcut combinations to solve an issue where it intermittently opened up the shortcuts or transfer windows on the S or T key without the required Alt-Shift combination.
  • Resolved an issue where the dashboard link the mini-monitor overview was not working.