Week of October 9th, 2015 Release Notes: Extra Security and Analytics Overview report

Happy Friday,

This week we’ve been busy! Here’s a summary of what’s been released:

  • Option added to ‘Extra Security’ to filter our credit card numbers from chat transcripts. If enabled the chat transcript will be searched for any credit card numbers entered within the chat and the credit card number will be replaced with X’s.
  • Issue with chats getting stuck in a ‘Notified’ status has been fixed.
  • Fixed an issue in Analytics Visitor Information report where some long URLs could overflow the table content.
  • The Analytics Overview report has been updated to include a new Donut chart and overall breakdown moved to the top of the page.