October 24th, 2014 Release notes: Visitor and Open API tweaks

Happy Friday,

Today we have a handful improvements, including:

* Not showing the agent survey (if enabled) at the end of the chat if the visitor has been banned

* We recently rolled out a small change to indicate which fields on PreChat and Offline forms are marked as Required with a small red asterisk. A small bug in certain environments caused this asterisk to be added twice. We’ve added a small patch to make sure that only one star is added, as expected.

* Fixed the Content-type header for the JSON Open API

* Fixed various encoding issues when values sent to integrations: javascript variables are encoded correctly, chat transcript first message when sent to Desk.com and Description field from Custom mappings.

* Fixed an issue when “from URL” is being truncated in Zendesk ticket description.