Ever wanted to know a little bit more about the people that you chat with on your site?
Now you can using SnapEngage’s newest plugin RapLeaf!
Rapleaf’s goal is to personalize the customers’ online experience. To do this, they help businesses better understand who they are engaging with so they can show more relevant content and allow for a better customer experience. You can learn more about what they do at their website: TowerData (formerly RapLeaf).
To enable this plugin for your SnapEngage account simply login, go to the Plugins Tab of the configurator and click on the RapLeaf icon to get age, gender and location information for free. If you have a RapLeaf API key you can input that as well to get even more information. Now you will receive more detailed information at the beginning of your chats.
Feel free to test out the new plugin and let us know what you think. As always if there are other plugins you would like to see please let us know!