We have a few updates for today:
- Proactive Chat upgrade message will appear only in case it is the old Proactive Chat Rules.
- Fixed Dropdown alignement problem.
- On the ‘Options’ page, we moved the “Enable Chat Portal Agents to transfer chats between widgets” checkbox to the ‘Agent Settings -> Chat Assignment’ page. Along with this move we renamed “Enable Chat Portal Agents to transfer chats between widgets” to “Enable chats to be transferred from other widgets to this widget” to better describe it’s functionality. Along with this, we added a new option, “Enable chat transfers between agents”. If this option is checked, then an agent will be able to transfer a chat to another agent from within the Chat Portal.