March 21st 2014 Release notes – Admin agent options and web client desktop notification

Happy Friday! We have some nice additions for you today:

* We’ve given admins the ability to unlock, locked web client agent accounts and send them password reset emails from within the Agent tab of the configurator


* We improved the desktop notifications in the web client so now when the agent clicks on one of them, it take them to same visitor or Team Chat that they came from.

* Also, in recognition of the changing seasons, we’ve added some new weather emjois to the Team Chat. See if you can find them.