June 4th 2015 Release Notes: Mobile Optimized, File Exchange and SMS-to-Chat

Happy Thursday Everyone,

Over the past few weeks we’ve been busy adding new features and enhancements:

  • Made the chat time out configurable
  • Sped up our analytics reports
  • Added the ability to filter out system messages when sending chat transcripts to our various integrations


  • Reduced the amount of time for the transfer chat dialog to appear for agents on a lot of widgets