June 19th 2015 Release Notes: Chat Portal, Mobile Optimized and Proactive tweaks


Over the last few days we’ve made the following changes:

Chat Portal:

  • Made sure uploaded images are displayed in order.
  • Fixed an issue with the visitor side maps not always appearing correctly.

Mobile Optimized:

  • Prevent duplicate proactive message from appearing.
  • Ensure that the when returning to an already started chat the we scroll to the bottom of the discussion.

Proactive Chat:

  • Made sure that the proactive chat timezones and visitor cookie lifetime are always being recorded correctly.


  • Addressed an issue where the visitor side call me phone field would extend beyond the chat box when using Safari.
  • Reworked the way file uploads are displayed so that they are always correctly attributed to the visitor or agent.