January 20th, 2015 Release notes: Chat Transfers and Offline Team Chat Invites

Hello everyone,

We have the following changes available today in the Chat Portal:

  • Agents can now transfer chats directly to other agents across widgets
  • Agents can start or invite offline agents to Team Chats
  • In multi-agent Team Chats agents can see each others avatar images by mousing over their status icon
56cf4f76-9fe3-11e4-823f-ecf4ea6a1702