January 12th, 2015 Release notes: Auto responder and Agent Reassignment setup with the same time

Hello everyone,

Fixes for today include:

  • Fixed a bug when Auto responder and Agent Reassignment have the same time setup. Now the auto responder will fire after the time it was setup.
  • We identified a bug where Analytics Drilldowns were not respecting the Widget Selection filter — the data in the Drilldown container was incorrectly limited to the current Primary Widget. This has been resolved, Drilldown now shows data from all selected widgets.