Grow your healthcare organization with personalized solutions
Our HIPAA-compliant live chat solution is built to support organizations across the healthcare spectrum
Essentials
Everything you need to get started
$26
user/month
(Minimum 3 users, billed annually)
See Features v
Stay HIPAA-Compliant
HIPAA-Compliant Chat
Third-Party Certification
Security Audit Logs
Standard BAA
Meet Additional Legal Requirements
SLA (Uptime - $)
Integrate with Your Workflows
SnapEngage Integration API
Zendesk
Help Scout
JIRA
Salesforce Desk
HubSpot
Comply with Your Security Requirements
End-to-End Encryption (SSL)
Data At Rest Encryption
GDPR-Compliant Chat
Achieve Your Business Goals
Group Onboarding Assistance
Team-Specific Onboarding and Training ($)
Maximize Your Teams
1 Admin License Included
3 Widgets Included
Optimize Patient-Provider Engagement
Remove SnapEngage Branding ($)
Match Your Brand
Canned Responses
Pre-Chat and Offline Forms
Page Redirect
File Exchange
Chat Transfers
Proactive Chat
Post-Chat Surveys
Info-Capture Bot
Unlimited Conversations
MOST POPULAR
Professional
For your growing team
$36
user/month
(Minimum 3 users, billed annually)
Not sure which plan is right for you?
See Features v
Stay HIPAA-Compliant
HIPAA-Compliant Chat
Third-Party Certification
Security Audit Logs
Standard BAA
Meet Additional Legal Requirements
SLA (Uptime - $)
Integrate with Your Workflows
SnapEngage Integration API
Zendesk
Help Scout
JIRA
Salesforce Desk
HubSpot
Salesforce
MS Dynamics Cloud
Integration Custom Data Mapping
Comply with Your Security Requirements
End-to-End Encryption (SSL)
Data At Rest Encryption
GDPR-Compliant Chat
Secure Data Transfer
Achieve Your Business Goals
Group Onboarding Assistance
Team-Specific Onboarding and Training ($)
Maximize Your Teams
1 Admin License Included
5 Widgets Included
Hours of Operation
Priority Tiers
Team Capacity Reporting
Labels
Optimize Patient-Provider Engagement
Real-Time Auto-Translation
Call Me (Click-to-Call)
Remove SnapEngage Branding
Match Your Brand
Canned Responses
Pre-Chat and Offline Forms
Page Redirect
File Exchange
Chat Transfers
Proactive Chat
Post-Chat Surveys
Info-Capture Bot
Unlimited Conversations
Enterprise
Take your engagement to the next level
$50
user/month
(Minimum $500/month, includes 10 users, billed annually)
See Features v
Stay HIPAA-Compliant
HIPAA-Compliant Chat
Third-Party Certification
Security Audit Logs
Standard BAA
Custom BAA
Meet Additional Legal Requirements
SLA (Uptime)
Service Agreement (MSA)
Integrate with Your Workflows
SnapEngage Integration API
Zendesk
Help Scout
JIRA
Salesforce
HubSpot
Salesforce
MS Dynamics Cloud
MS Dynamics On-Premise
SAP C4C
Integration Custom Data Mapping
Comply with Your Security Requirements
End-to-End Encryption (SSL)
Data At Rest Encryption
GDPR-Compliant Chat
Secure Data Transfer
Single Sign-On (SSO)
Additional Security Settings
Achieve Your Business Goals
Group Onboarding Assistance
Team-Specific Onboarding and Training ($)
Maximize Your Teams
3 Admin Licenses Included
1 Included Widget Per Agent
Hours of Operation
Priority Tiers
Team Capacity Reporting
Labels
Routing By Tag
Agent Status API
Agent Sub-Status
Optimize Patient-Provider Engagement
Real-Time Auto-Translation
Call Me (Click-to-Call)
Remove SnapEngage Branding
Match Your Brand
Canned Responses
Pre-Chat and Offline Forms
Page Redirect
File Exchange
Chat Transfers
Proactive Chat
Post-Chat Surveys
Info-Capture Bot
Unlimited Conversations
Additional user licenses available for purchase on all plans.
Start engaging more effectively with your patients
Learn why we’re one of the most robust, secure, and scalable live chat solutions for healthcare
Essentials
$26
Professional
$36
Enterprise
$50
Stay HIPAA-Compliant
HIPAA-Compliant Chat
Third-Party Certification
Security Audit Logs
Standard BAA
Custom BAA
Meet Additional Legal Requirements
SLA (Uptime)
Service Agreement (MSA)
Integrate with Your Workflows
SnapEngage Integration API
Zendesk
Help Scout
JIRA
Salesforce Desk
HubSpot
Salesforce
MS Dynamics Cloud
Integration Custom Data Mapping
MS Dynamics On-Premise
SAP C4C
Comply with Your Security Requirements
End-to-End Encryption (SSL)
Data At Rest Encryption
GDPR-Compliant Chat
Secure Data Transfer
Single Sign-On (SSO)
Additional Security Settings
Achieve Your Business Goals
Group Onboarding Assistance
Team-Specific Onboarding and Training
Maximize Your Teams
Admin License(s) Included
1
1
3
Widgets Included
3
5
1 Included per Agent
Hours of Operation
Priority Tiers
Team Capacity Reporting
Labels
Routing By Tag
Agent Status API
Agent Sub-Status
Optimize Patient-Provider Engagement
Remove SnapEngage Branding
Match Your Brand
Canned Responses
Pre-Chat and Offline Forms
Page Redirect
File Exchange
Chat Transfers
Proactive Chat
Post-Chat Surveys
Info-Capture Bot
Unlimited Conversations
Call Me (Click-to-Call)
Real-Time Auto-Translation
Not sure which solution will benefit you the most?
Let us help!
