February 26th, 2014 Release Notes: Web Client Embedded Images

Greetings everyone –

As the old saying goes, “A picture can be worth a thousand words” and with that in mind we’ve expanded the ability to share and display images within the web client in the following ways:

  • Our screen capture and thumbnail services now include Evernote/Skitch. And, for those of you with a geeker slant, pasting a link to an xkcd.com comic will cause the strip to be shown directly in the chat.
  • Direct links to images now result in thumbnails of the image being showing within a chat.
  • Images are now shown to the agent in both Team Chat and visitor chats.

Enjoy!