Chat Comments: The Year in Review

We couldn’t have said it better ourselves.

As another year comes to a close, we’re grateful for all the success, growth and fond memories that we’ve experienced as a team alongside our clients and industry partners. Rather than deliver a sappy Auld Lang Syne message, we thought we’d sum up the year as noted by our beloved (and witty) clients.

Here’s a compilation of our favorite post-chat survey comments from 2015:


“This time of year we talk a lot of angels and glad tidings. But, Christian was my angel today.”

“Mia is a magical unicorn! She is the most wonderful customer support I have EVER had the pleasure of working with, and she deserves a raise, high fives, and many hugs! Thanks again Mia, you’re the best!”

“Dan is the beez knees.”

“Dan is a highly intelligent, competent, and from the way he won me over with his charisma– I am lead to believe he’s a devilishly handsome worker. Though the visual stimulus is lost upon a text-based conversation, I can still tell that Dan is a man’s man. The kind of man who can get things done the only way he knows how: The Right Way. I would not be surprised to find out that Dan is secretly running this company, and is the kind of General who leads his troops on the front lines. Vote Dan 2016”

“Dante was as awesome as the inferno he played in.”

“Thank you for your help, Erica…you’re awesome! Would you like to come join my new team? (kidding)”

“Dan is the f*$#ing man!”

“Again I received absolutely stunning service from Snapengage. This time it was Jasmin who provided the top level service I have come to expect from you guys. Thanks again you wonderful people with a wonderful product!”

“Dante was extremely helpful. If you had 20 stars available I would have given him 100. Give that man a raise.”

“Erika was quick and got what I needed done perfectly. She has a nice chat demeanor as well, like chatting with a friend that likes to do stuff for you. :)”

“Always helpful, always supportive, always world class. That’s why we love SnapEngage.”

“Very helpful, laughed politely on my bad joke and answered swiftly. Thank you!”

“Great way to show off the features of your product! Chris answered my questions before I could even ask them.”

“What a guy, a true gentleman and a scholar :)”

“Mia is a rock star!!!! In fact, all of your support people are rock stars. I am thoroughly impressed by every single person I’ve ever spoken to from your company. We love your solution and your support!!!”

“Dante was great he knew exactly how to help as we say in england he was a legend.”

“Amazeballs”

“He’s my hero!”

“Stop being so polite. Just kidding, you guys rock!”

“The best support ever :)”

“Christian is the Lord of the Chat. Really helpful.”

“I was lost, but now I am found – thanks to Mia.”

“I told him he could go home early, as he is a champion.”

“Dan was quick like bunny and answered all my questions perfectly. You guys are awesome as always!”

“This guy has superpowers!”

“Erika is a chat goddess. Statues will be created in her honor and future civilizations will sing praises to her name.”



Awww, shucks! To all chat comment contributors, right back atcha!

…And from our team to yours, Happy Holidays!