August 24th 2015 Release Notes: Salesforce Integration improvements and more

Greetings once again,

Over the past little while we’ve made the following changes:

  • Improved the generating of thumbnail images when using the File Exchange feature.
  • Increased the reliability of our visitor weather service.
  • Fixed an issue where the mobile optimized chat could be loaded more than once.
  • Fixed an issue on mobile optimized where the “Email Us” button on prechat would be show even when unchecked the option was unchecked.
  • Fixed a broadcast transfer bug that would prevent the original agent from canceling the transfer.
  • Fixed an issue where the search for Contact option wasn’t being recorded in the Salesforce integration.
  • Corrected a couple of typos and stray & characters in the Admin Dashboard.