April 25th, 2013 – Release notes: Linkification of email addresses and fixes

Greetings – It seems like we have been “slacking” a bit in posting updates here over the past couple of weeks. There were a few changes today:

  • When the agent shares an email address with the visitor, the address is linkified with a “mailto:” to allow the visitor to click on it to send an email
  • The get contact open API plugin now accepts an endpoint URL with parameters, such as a security token