What’s New

Thanks for stopping by and checking out what’s new with SnapEngage. We have a few new developments to reveal!

Some of you may have noticed this mysterious new icon in the set destination tab.

We have good news for our Auto Dealerships out there. SnapEngage now integrates with Auto-lead (ADF).

To start using it, simply select Auto-Lead (ADF) in the “Set Destination” tab and configure.

Speaking of the destination tab, are you currently using Highrise as your destination? Have you always wished you could use your CRM and still send chat transcripts to email, or at least have the choice? Well we listened and your wish has been granted; now you can. Here is an example of the new option in the Highrise integration:

Localization Updates: We are happy to announce that we have added Korean to our list of supported languages and made some corrections and updates to a few existing ones based on feedback from users.

We have also corrected an issue with Hebrew language localization and now properly tracks from right to left.

If you have been itching to try the Skype integration now is a great time. Under the “Live Chat” tab you can now input your Skype User ID in the configure agents field.

We have many more exciting features planned this year. Keep an eye out for new integrations, new plugins and new functions coming soon!