Engage with your website visitors to sell better and help your customers faster.
By integrating SnapEngage with Desk.com, all your live chat and offline conversations are stored directly in Desk.com along with detailed debug information and chat transcripts.
No programming required, just enter your Desk.com account information in and you’re ready to go
When you are online, SnapEngage lets you chat with your website visitors. We also retrieve detailed contact information from Desk.com, so you always know who you are talking to. Live chat transcript are automatically sent to Desk.com, keeping all conversations history in one place.
When offline, SnapEngage captures customer requests and forward them to Desk.com along with detailed debug information such as user location, operating system, browser, plugins and more data to help your customers faster.